For small items I use a 48 hour tracked courier.For larger items, I use a fully insured specialist courier. Delivery is between 4 and 14 days and the courier will contact you to arrange a day and also a 2-3 hour time slot for the delivery.This is a one man service to the ground floor so if the item being delivered is heavy then the driver will require help. We will also gladly liaise with a courier of your choice. Just give them our details and we will wait to hear from them. If you are not entirely satisfied with your purchase then a full refund will be given (less delivery charge) on return of the goods. Please let us know within 7 days.